Operations Analyst (17-070119-01) (6883) – Position is located at 2700 Cromwell Dr., Norfolk, VA 23509
This role conducts studies of distribution systems to support distribution planning, distribution standards, distribution operations support and the Regional Operations Center. Performs studies of distribution system regarding service reliability using computer-based models. Assesses design of new facilities or modification to existing facilities. Executes distribution switching orders under the direction of a switching supervisor. Gathers and analyzes various computer data to determine location and cause of power outages. Efficiently dispatch first response personnel and repair crews to provide quick and logical response to outages and emergency situations. Schedule and manage other non-emergency customer requested work in a timely and cost effective manner to ensure superior customer service. Provide accurate and timely information to customers. Resolve customer complaints and prepare correspondences to accurately process customer requests. Perform overtime callouts to emergency response teams. Accurately report outages to customer's accounts.
1 - 5 years related experience. Basic knowledge of distribution and transmission systems. Specific job application of personal and mainframe computer systems. Practical electricity and protective device coordination. Skills: interpersonal; verbal and written communication; customer service; analytical; good computer skills and proficiency working in various software applications such as GIS, Microsoft Office and Lotus Notes. Abilities: problem resolution; address multiple tasks simultaneously; handle constantly changing and emerging priorities.
Comments/Special Instructions: This position requires working a rotating shift 7 days a week. During training, the hours will be day shift Monday through Friday. This position will be scheduled for 40 hour weeks. Overtime will be required as the need arises for fill shifts or storm restoration. Currently the shifts are mostly 6a-2p, 2p-10, and 10p-6a. There are several 10 and 12 hours shifts also.
Administrative Support – This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilities: Varying levels of administrative experience. Provides administrative and/or clerical support to department, including but not limited to filing, answering phones, use of Microsoft Office applications, creating and formatting documents and/or correspondence, interaction with internal and external customers.
Qualifications: Minimum high school diploma or GED and 1-year relevant experience.
Accounting – This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilites: Varying levels of accounting related experience. Provides support to accounting department, including but not limited to reviewing and reconciling accounts, making adjustments, corrections and journal entries, compiling data, maintaining, analyzing and reporting financial information
Qualifications: Minimum Associate's Degree and 1-year relevant experience.
Human Resources– This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilities: Generalist or specialist professional human resources experience in areas such as benefits, compensation, HRIS, recruitment.
Qualifications: Minimum Bachelor's Degree and 3 years’ relevant experience.
Financial Records Support– This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilities: Process financial transactions including verifying and entering data into computerized system, resolve discrepancies and correcting errors. Interaction with internal and external customers.
Qualifications: Minimum high school diploma or GED and 2 years' experience in financial area.
Enrollment Services Assistant - This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilities: Assist students at front desk of Admission & Registration Office. Answer phones and respond to routine inquiries.
Qualififcations: Minimum high school diploma or GED and previous customer service experience.
Building Services/Grounds Workers – This position is located at 15713 Crabbs Branch Way, Rockville, MD 20855.
Responsibilities: Perform manual labor tasks related to facilities maintenance.
Qualifications: Minimum qualifications high school diploma or GED and 1 year related work experience.
Designer I - Position is located in Clarksburg, WV 26301
Qualifications: Basic knowledge of civil and mechanical engineering design and construction drafting principles. Knowledge of Natural gas distribution and applicable regulations, related codes, and standards. Basic knowledge of company pipeline design, and operating standards, and drafting (both manual and computerized). Basic knowledge of Utility Industry. Abilities: to plan and schedule work independently. Strong AutoCAD, ESRI, and Google Earth skills. SAP skills would be very beneficial. Education Level: Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education: Associate , Other Education: Drafting & Design, Engineering Technology, Mechanical Drawing
Responsibilities: Manually and electronically designs and drafts detailed drawings, such as diagrams, layout drawings, profiles, cross-sections, and mechanical systems for portions of large construction projects. Design pipeline routes by working with Land, Environmental, Operations, and Construction Departments. Develops detailed design drawings utilizing company standards, engineering notes, and construction sketches. Will frequently visit construction/field sites.
Comments/Special Instructions All travel will be somewhat local and day trips, no overnight stays.
Metering Solutions Operations Analyst – Position is located in Richmond, VA 23234
Qualifications: The knowledge, skills, abilities and education required for entry into this job include the following: Experience: 3 or more years of demonstrated analytical experience including the ability to use a relational database. Desired Knowledge: -Business functions and business areas' information systems and applications including, UIQ suite, FCS, and CBMS. -Business areas' data needs, automated equipment, operating systems and software of various platforms (i.e., Microsoft Word, Microsoft Excel, Access, etc.). -Basic Understanding of Metering processes and hardware. -Basic Understanding of AMI and AMR technology Abilities: -Must possess analytical skills and project conceptual and logical reasoning. -Must be able to work under pressure in order to meet project deadlines as designated by project management. -Must possess excellent organization and communications skills. -Must possess excellent interpersonal skills in working with others inside and outside the company. -Must be a strong problem solver with the ability to identify and solve problems quickly. -Must possess effective troubleshooting skills. - Must be able to run queries in Access (or similar platform) and create charts in Excel -Must demonstrate the ability to facilitate meetings and coordinate resolution through group meetings inside and outside the department. -Must be self-motivated. -Must possess a thorough understanding of cycle based billing.
Responsibilities: This role is responsible for supporting and analyzing Metering Solutions technology systems and energy data; to include, but not limited to, Advanced Metering Infrastructure (AMI) and Automated Meter Reading (AMR) systems. This role is also responsible for developing, analyzing and maintaining accuracy of various AMR and AMI reports, as well as testing and implementation of enhancements to metering systems and any interfacing systems or applications. Specific responsibilities include: • Support planned and unplanned optimization efforts and, through extensive analytics, provide data that will result in recommendations for enhancements and modifications to the AMI netgear infrastructure • Analyze non-communicating meters during deployments to determine if field investigations are necessary • Oversight of the AMI Opt-Out program • Prepare weekly reports by querying and analyzing data using a relational database to prioritize field investigations • Create , edit and import netgear device files for the purpose of maintaining equipment accounting and updating AMI netgear location data in our AMI head-in production system • Daily troubleshooting and analyzing of meter reading hardware, software and processes serving as the primary point of contact for system users in a help desk support capacity • System administrator for the Field Collection System (FCS), that is the AMR metering head-end system, by performing daily maintenance and ensuring all billing critical routes are valid ahead of CBMS’s nightly pick-up • Contribute to the development and implementation of business requirements and project plans for system updates and upgrades • Maintain a working inventory of AMR toughbooks through imaging and assist with testing of new patches or updates Perform other duties as requested or assigned. • Proficiently performs assignments having the knowledge, skills, abilities, and experience needed to carry out all aspects of the job • Exercises independent judgment and decision-making in planning, organizing and conducting work assignments • May receive instructions and guidance on unusual or complex problems and knows when to get others involved • Effectively utilizes the proper resources to develop solutions and devise new approaches to problems encountered in work assignments • Identifies and eliminates unnecessary work and non-value added activities • Experience with relational databases such as Microsoft Access or equivalent.
Comments/Special Instructions Heavy in excel and data analytics. Preferred Access experience
Operations Scheduler I – Position is located in Salt Lake City, UT 84104
Qualifications: Knowledge of basic computer skills (i.e. Excel, Word, CIS). - Knowledge of basic math with decimals and fractions. - Skill in relating interpersonally and communicate effectively orally and in writing with internal and external customers. - Ability to multi-task and work in stressful situations. - Ability to communicate clear instructions and evaluate results. - Ability to write legibly. - Ability to handle complaints and problems with minimal supervision. -Ability to type a min. of 40wpm.
Responsibilities: To schedule, organize, coordinate and dispatch work assignments for system-wide field operations on a daily basis. Responsibilities include: - Maintain and distribute daily workload, monitor workload and dispatch emergency orders to field personnel for QGC system-wide operations. - Dispatch service orders by priority, date and time wanted. - Issues and completes service orders. Generates appropriate orders and paper work for service line changes and main extensions. Adds and verifies service point address and customer premise characteristics. Coordinates service orders with operations field employees. Pre-assigns service orders on the dispatch system and resolves errors in orders, addresses and service lines. Looks up accounts for operations technicians and answers questions. Confirms and verifies information with city and county building officials - Handle call center requests for meter sets. Assist Pre-Construction personnel with processing of commercial and residential meter sets. - Receive, document and distribute Blue Stake requests using the on-line system. - Receive and relay messages among customers, field personnel and internal departments. - Coordinate High Pressure department activities with customer requests for line locations and excavation projects. - Schedules industrial meter work. Manage city clearances for meter sets. - Manage Salt Lake Region inspector work. - Assign work areas for operations technicians and inspectors. Maintain accurate on-call personnel - Reconcile contractor invoices and compliance. - Organize, maintain and file DOT records - Perform miscellaneous duties including: answering questions on department functions and services, maintaining filing system, telephone screening, time entry and mail delivery. May require on-call, shift work, weekend, and/or holiday work for project completion.
Comments/Special Instructions: This position is Monday – Friday, 7am-3:30pm.
Designer I – Position is located in Bridgeport, WV 26330
Qualifications: Qualifications: Basic knowledge of mechanical, structural, and electrical engineering design and construction drafting principles. Knowledge of applicable regulations, related codes, and standards. Basic knowledge of company design, and operating standards, and drafting (both manual and computerized). Abilities: to maintain and update DOT class location maps; to plan and schedule work independently; to lead and teach draftspersons. Strong Microstation/AutoCAD skills. Education: Associates degree required, Bachelors degree preferred. Discipline: Construction Technology, Drafting & Design, Engineering Technology, Mechanical Drawing, & Mapping.
Responsibilities: Responsibilities: Manually and electronically designs and drafts detailed drawings, such as diagrams, layout drawings, and mechanical systems for portions of large construction projects. Develops detailed design drawings utilizing company standards, engineering notes, and construction sketches. May visit construction/field sites.
30% Travel during work hours to Project Locations
CAD Designer I – Position is located in Salt Lake City, UT 84104
Duties and Responsibilities:
Prepare simple to intermediate level of fabrication drawings for proposed gas facilities and pipeline alignment projects, e.g., regulator and meter stations, pipeline end facilities and appurtenance, etc.
Prepare simple to intermediate pipeline alignment sheets, maps and piping/mechanical and civil/structural design drawings.
Assist Internal and External customers by providing them with drawings and other needed pipe information and data.
Assist with the facility data research required for revising existing facilities.
Perform simple to intermediate mathematical calculations for describing Rights-Of-Way or deriving pipeline stationing.
Maintain good record keeping of design drawings and related information.
Provide gas facility and mapping information to engineering, construction and other company personnel;
Works under direction of immediate supervision as well as other more senior designers to carry out drafting assignments with latitude in the use of initiative and independent judgment.
Perform other duties as assigned.
May involve overtime, weekend, and/or holiday work for project completion.
Will require prolonged use of computer aided design and drafting (keyboard).
Travel on field trips to company facilities (minimal field work to local facilities)
Work outdoors for extended periods with some inclement weather (hot / cold, dry /wet weather conditions).
Requires ability to walk up steep and/or ungraded surfaces.
Computer Aided Drafting (CAD) programs;
Read and understand facility drawings and alignment sheets.
Standard Practices and terminology;
Property rights-of-way and surveying principles; and basic mathematics including algebra, geometry, and trigonometry;
AutoCAD (latest version),
Microsoft Office products including Outlook, Word and Excel.
The following not required, but will be required to learn on-the-job:
AutoCAD Plant 3D,
AutoCAD Civil 3D,
Read and understand Pre and Post constructed field notes and surveys;
Understand and complete written and oral instructions;
Communicate effectively orally and in writing with internal and external customers.
See objects at close range and determine the distance and relationship between objects;Work independently with minimal supervision; be courteous to co-workers and customers, follow directions of supervisors and refrain from abusive or profane language and behavior; and contribute to a positive work environment.
Match and discriminate between colors and intensity;
Hear and respond to telephone and equipment;
Be mobile and possess hand dexterity; reach around a computer work station; read and decipher field note and survey book information;
Two-year associate degree or certificate in Computer Aided Design and Drafting from an accredited institution or equivalent professional experience; or equivalent professional experience (Two-year Minimum Professional Experience).
Regular attendance; on the job working approved schedule.
Proficient in the field of design and drafting and be able to meet reasonable drawing completion deadlines.
TECHNICAL SPECIALIST I - Position located in Bridgeport, WV.
Qualifications: 1. Minimum 2-year Engineering or Design Technology Degree. Equivalent knowledge gained through at least 4 years related experience may be substituted for 2 year degree. 2. Minimum 2 years Natural Gas Design or Construction experience. 3. Intermediate Microsoft Excel and Database skills. 4. Preferable consideration to those with gas transmission pipeline regulation, standards, best practices, and laws. Additional Skills/Knowledge: 1. Must have the ability to work on multiple projects simultaneously. 2. Ability to make recommendations and decisions. 3. Ability to perform effectively in a high pace, multi-task environment; and ability to independently plan and organize work schedule. 4. Ability to communicate effectively and develop rapport with internal and external customers. 5. Demonstrated knowledge of a variety of computer software applications in work processing, spreadsheets and databases (MS Office, MS Access, Adobe Acrobat)
Responsibilities: Review historical records for traceable, verifiable, and complete documentation to support the Maximum Allowable Operating Pressure for Natural Gas Pipelines, Measurement, Regulation, and Compressor Stations. Conduct analysis to confirm the design and MAOP’s per the Code of Federal Regulations Title 49, Part 192. Make recommendations to confirm or correct deficiencies, if required. Write reports summarizing design, testing, and MAOP review findings. Comments/Special Instructions: Summary - As a Natural Gas Compliance Specialist you will be responsible for analyzing, evaluating, and confirming verifiable traceable records necessary to support Maximum Allowable Operation Pressures for natural gas carrying pipelines and their appurtenances, such as measurement and compressor stations, to ensure compliance with Code of Federal Regulations Title 49, Parts 192. Will consider 4 years minimum work experience in related field as substitute for degree.
DESIGN DRAFTSMAN – Position located in Bridgeport, WV.
Qualifications: Require related experience. Basic knowledge of drafting principles. Full knowledge of computer skills for CAD system. Full knowledge of math and mechanical, electrical or civil drawings. Basic knowledge of company mapping methods. Skills: manual technical drawing and computer assisted drawing; verbal and written communication; graphics reproduction equipment. Abilities: analytical and abstract thinking; process information quickly.
Responsibilities: This role creates, revises and maintains documentation including circuit prints, station and standard drawings, maps and charts. Prepares, maintains and updates circuit and one-line diagrams, prints and charts. Works with other department personnel to obtain and verify information needed to produce detailed drawings from designer and engineer sketches for circuit drawings and one-lines. Creates and updates drawings manually and through use of computer aided drafting system. Maintains computer aided drafting system in operational condition. Performs freehand and mechanical pencil and ink lettering for drawings, posters and prints. Retrieves and issues original drawings from records management and reproduces maps. Drafts and performs simple design functions for mechanical, electrical or civil construction drawings. Advises and assists in training less experienced personnel. Maintains inventory of drafting materials.
GIS TECHNICIAN I – Position located in Akron, Ohio
Qualifications: - Good computer skills and proficiency working in various software applications such as Microsoft Suite
- Problem resolution; ability to address multiple tasks simultaneously; ability to handle changing and emerging priorities
- Interpersonal; customer service; verbal and written communication skills
Responsibilities: Responsible for GIS data conversion tasks including scanning, geo-referencing, digitizing and attribution. Works in GIS and database applications which model utility distribution systems. Requires understanding of functional business processes as they relate to design, construction and operations and working understanding of data attributes that support these business processes. Performs and manages QA/QC processes. Must be available to work emergency and planned overtime. Perform other duties as requested or assigned.
OFFICE CLERK I - Position located at 200 W. Baltimore, St., Baltimore, Md.
Minimum requirements: High School diploma or GED. Proficient computer skills including MS Office, emails, group messaging and data collection (online searches). Basic literacy and numeracy skills.
Preferred (but not required): College or business school experience. Previous office experience.
Performs complex clerical tasks according to established procedures; including but not limited to, answering phones, bookkeeping, typing, work processing, stenography and filing. Operates common office equipment, including but not limited to copiers, scanners, fax machines, phone lines and computers. Maintains records of some complexity and prepares important reports and tabulations from these reports. Develops clerical methods, forms, and procedures under general supervision. Communicates with employees, visitors and others to answer questions, address complaints and explain or disseminate information. Compiles, copies, sorts and files records of business tractions, office activities and other activities. Maintain and update filing, mailing, inventory, both manually and using a computer. Open, sort and routine mail, prepare outgoing mail and answer correspondence. Answers phones. Keeps office area clean and tidy.
STOCK CLERK I - Position located at 200 W. Baltimore St., Baltimore, MD.
Minimum requirements: High school diploma or GED; at least 1 year of experience that is directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Performs clerical and manual work involving the receipt, storage, issuance and control of supplies, materials and equipment. Maintains supply inventory, verifies inventory levels by checking shelves, notifies supervisor as to replacement needs or places orders as needed. Orders, receives and stores supplies. Locate supply stock and deliver items to authorized departments. Reviews incoming order forms for proper cording, quantities requested and authorized approvals. Inspects and verifies supplies received against invoice and packing slip initiate requests for vendor corrections. Ensures customer satisfaction and maintains positive relationships with vendors. Perform clerical duties related to maintaining stock inventories and stockroom; may operate a computer terminal and/or personal computer. Maybe required to perform strenuous manual labor.
FISCAL ACCOUNTS CLERK I - Position located at 200 W. Baltimore St., Baltimore, MD.
High School diploma or GED. One year of experience reviewing, verifying, recording, adjusting and balancing financial transactions. Education may be substituted for experience. Trustworthy individual with an eye for detail.
Reviews and verifies source documents such as bills, receipts, transmittal sheets for application to proper agency accounts. Receives purchase orders; runs control tapes, creates batch cards and submits to data entry.
FISCAL ACCOUNTS TECHNICIAN I - Position located at 200 W. Baltimore St., Baltimore, MD.
High School diploma or GED. Three years of experience reviewing, verifying, recording, adjusting and balancing financial transactions. Education may be substituted for experience. Trustworthy individual with an eye for detail.
Audits invoices for accuracy. Makes correction on transmittal and submits to control person. Reconciles accounting systems by researching differences, tracing discrepancies to source documents, and making necessary adjustments to the Financial Management Information System (FMIS). Identifies and resolves charge backs; communicates findings to respective programs; notifies companies to secure payment; and prepares and enters journal entries into FMIS to clear suspense accounts. This position also prepares financial reports and statements; compiles and files all deposits and premium tax information; reviews, inspects, and codes requisitions; and orders office supplies for the agency.
OFFICE SECRETARY III - Position located at 200 W. Baltimore St. Baltimore, Md.
High School Diploma or GED and three years of clerical/secretarial experience, with a minimum of one at the level of secretary OR Associates Degree in Secretarial Science and two years of clerical/secretarial experience, one year of which must have been at the level of Secretary. Requires advanced word processing skills.
Performs independently complex and confidential secretarial work and produces complex documents using advanced word processing software features with a minimum of supervision. Compose letters, memorandum, develop charts, graphs, and diagrams; and prepare reports.
Answers multi-line telephone, takes messages and answers inquiries within assigned scope of responsibility. Schedules appointments, maintains calendar, allocates supervisor’s time. Schedules meetings and reserve rooms for meetings. Operates office equipment, including but not limited to computers, copiers, scanners, facsimile machines, and multi-phone lines. Updates and maintains records and prepares important reports, as well as tabulations from generated reports. Communicates with visitors, employees, and other individuals to answer questions, disseminate or explain information, and address complaints. Maintains and updates filing, inventory, mailing, and database systems, either manually or using a computer. Prepares and expedites purchase orders and direct payments, etc. Maintains attendance reports, leave records, trip records and logs. Proofreads and edits documents provided by supervisor and staff assigned to your unit. Maintains and processes department forms. Orders, distributes, and keeps an inventory of supplies. Performs other duties assigned.
ADMINISTRATIVE ADVANCED SECRETARY - Position located at 200 W. Baltimore St., Baltimore, MD.
High School Diploma or GED and four years of complex administrative or advanced secretarial experience, with a minimum of two years as an executive assistant in school or center setting preferred OR Associates Degree in Secretarial Science and three years of clerical/secretarial experience, two years of which must have been at the level of Advanced Secretary.
Provides administrative, technical, and secretarial support to the Branch Chief. Reviews, edits and corrects all correspondence, reports, training materials, and other documents to ensure the highest standard of accuracy and quality. Proficiency in WordPerfect, MS Word, and Excel without supervision. Act as an executive assistant and secretary to the Assistant State Superintendent, where assignments call for the exercise of independent and unreviewed judgment in making important decisions. Compose and prepare correspondence entailing a wide knowledge of the Department’s and Divisions procedures, functions and policies. Maintain and type confidential materials, including personnel evaluations and other personnel matters. Provide administrative, technical, and secretarial support to Branch Chief, Reviews, edits and corrects all correspondence reports, training materials, and other documents to ensure the highest standard of accuracy and quality. Implement and maintain all office recordkeeping systems; maintain a comprehensive database; develop and track records and reports related to the department. Use both computer and manual filing systems which allow for efficient collection, retention, and retrieval of information. Serve as a vital staff communications and public relations link through electronic, personal and telephone contact, frequently serving as liaison with staff and public. Perform a variety of complex and specialized clerical work in support of business services programs and functions, particularly risk management, environmental compliance, energy management, purchasing, and financial services functions. Compose meeting summaries after attendance at meetings and from oral and written directions. Prepare analysis of legislation and other legal issues and distributes to District personnel on an as needed basis. Keep informed on legislation and legal decisions affecting business services procedures, as well as applicable laws and regulations, and recommends procedures to ensure compliance. Act as liaison between the organization and the general public by researching and conveying information concerning rules, regulations, policies, and laws. Organize and prepare confidential materials related to certificated and classified personnel for presentation at meetings of the Board of Trustees. Provide administrative support for community relations including informal and formal complaints and other matters related to business services management. Provide administrative support for risk management, environmental compliance, energy management, purchasing, and financial services departments. Review, maintain, and process fiscal/accounting records and transactions. Answer multi-line telephone, take messages and answer inquiries within assigned scope of responsibility. Coordinate the transfer of information between site/program and outside agencies. Maintain confidentiality of all records. Serve as a back-up for other Business Services and other District Education staff on an as-needed basis. Operate office equipment, including computers, copiers, scanners, facsimile machines, and multi-phone lines. Performs other related duties assigned.